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NewMicrosoft Viva Engage · Microsoft Copilot (Microsoft 365)

Microsoft Copilot (Microsoft 365): Viva Engage - Community Agent

Community Agent, a new AI capability in Viva Engage, will automatically answer community questions using knowledge from your communities and connected sources. Admins can control whether responses require human approval before posting or are published automatically.

Microsoft's description

Community Agent helps members get answers to questions in Viva Engage communities using community knowledge and connected sources. Community admins can choose to require human review before answers are posted or allow automatic posting.

View on Microsoft roadmap →