decoded365
← All changes
NewMicrosoft Teams · GCC High · DoD

Microsoft Teams: Queues app for Microsoft Teams in GCC High and DoD

The Queues app is now available in GCC High and DoD environments as a Teams Premium feature, enabling organizations in these clouds to manage customer engagements through call queue and auto attendant capabilities within Teams.

Microsoft's description

We’re excited to announce that the Queues app is now available in the GCC High and DoD clouds. This Teams-native app helps organizations manage customer engagements more efficiently by bringing advanced call queue and auto attendant capabilities directly into Teams. Queues app is a Teams Premium feature. For more information about Queues app, including licensing information, please see Manage Queues app for Microsoft Teams in your organization.

View on Microsoft roadmap →