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NewMicrosoft Teams

Microsoft Teams: Enable customers to book appointments from a live chat widget on your website

Microsoft Teams live chat widget now supports appointment booking directly from your website. Customers can schedule appointments with your business without leaving the chat interface.

Key dates

  • 2024rollout (Rolling out to Worldwide, GCC, Desktop, Mac)

Microsoft's description

The Microsoft Teams live chat widget lets customers engage in one to one conversations with your business directly from your website, and now also enables appointment scheduling.

View on Microsoft roadmap →